Plexus Digital is a group of the most experienced and proven digital professionals.
We prefer to operate in small, high performing teams that are formed to meet the requirements of each challenge and deliver targeted outcomes efficiently and at pace.
Foyzal, holding a MSc in Project Management, is a public sector digital transformation expert with a proven track record in leading complex change programs at System, Regional, and National levels.
Cognizant of healthcare challenges and opportunities, he strives to implement innovative solutions that enhance efficiency, accessibility and quality of care across healthcare.
He excels in stakeholder management, strategic planning, and delivering results within the triple constraints. His leadership style emphasises mentorship and support to empower teams during periods of change, leveraging a blend of Agile and Waterfall methodologies to drive efficiency and adaptability. Foyzal's technical acumen, coupled with robust problem-solving skills, enables him to navigate intricate challenges and drive continuous improvement.
Julie Harris is a seasoned clinical specialist with a passion for enhancing healthcare systems through strategic clinical governance and risk management.
With extensive experience in both the NHS and private sector, Julie is dedicated to delivering high standards of clinical safety and quality. As an NHS-accredited Clinical Safety Officer, she excels in achieving DCB0160 and DCB0129 clinical risk management compliance.
Her work spans requirements analysis, design, testing, training, and the implementation of innovative health and social care IT solutions. Julie has a special interest in telehealthcare services and is proficient in achieving and maintaining Care Quality Commission (CQC) registration. She believes that integrating strategic clinical input into telehealthcare can significantly improve patient outcomes and support the growing demand for healthcare services.
Formerly a Biomedical Scientist with 20 years of NHS clinical practice, Julie combines deep clinical knowledge with extensive experience in healthcare IT and digital transformation. She is as comfortable collaborating with CEOs and commissioners as she is with technical colleagues and patient groups, always striving to improve healthcare delivery and patient safety through effective clinical risk management and innovative solutions.
Natalie has over 17 years of digital health transformation experience with a passion for delivering real and sustained digitally enabled change within the healthcare sector.
She has led multiple digital transformation projects from analysis through to implementation collaborating closely with NHS executives and senior clinicians. She has a thorough understanding of NHS processes across multiple care settings and of how digital technology can enhance patient care, improve staff efficiency, and benefit healthcare organisations.
Natalie is skilled in stakeholder engagement and acting as an interface between business/clinical and technical teams to ensure requirements are clearly defined and understood to deliver the most effective solution. She has a proven track record of establishing consensus for digital transformation at CxO level, with clinical leaders and frontline staff at a national, regional and local level. With a background in consulting she has excellent problem-solving skills, is a strategic and logical thinker and excellent communicator.
Natalie has an MSc in Behavioural Science from LSE and is currently interested in exploring how AI can deliver its promised benefits in the healthcare sector.
Richard is a TOGAF (The Open Group Architecture Framework) certified architect with a successful track record in delivering projects and programmes across a variety of industry sectors, both public and private.
His previous clients include: Boots, BT, Carlsberg, Glaxo SmithKline, Morrisons PLC, Next, NHS Digital and England, Servita, Tata Consulting Services, UK Government and Unisys. He has excellent communications skills being able to successfully converse at all levels and with all stakeholders within a project.
In his 30+ years in IT Richard has worked in all areas of solution delivery including but not limited to design, development, testing, integration, deployment, configuration and support. It is this broad history that allows Richard to consider himself a “Generalist” and as such is able to adapt and thrive in any business environment.
Adnan is a thought leader and visionary with a passion for innovating solutions through technology.
He has a special interest in interoperability in healthcare and is active in our industry. Putting healthcare information and services into patients' hands, especially through digital channels, is one of the ways we can support the increasing demand for our services. He also has a passion for digital transformation in healthcare, particularly through digitising workflows. Adnan combines extensive technical knowledge with domain and commercial experience, and is as comfortable working alongside CEOs as he is with technical colleagues, commissioners, or patient groups.
Carl has worked within Health and Care for over 20 years, commercially and in the public sector, specialising in the application of technology to enhance patient journeys for better care.
Problem solving is an innate characteristic, and Carl remains curious and relishes unpicking both technical and business problems. Getting to the crux of any question is key to achieving results that can make a difference. Carl has taken this ethos through his extensive experience within healthcare, working with healthcare professionals on the front line and the software suppliers who provide the solutions to support them. Carl enjoys being at the forefront of driving change, bringing together, and balancing the technical and business requirements.
Carl has experience of working with all levels of people and traverses every aspect of the development process, from inception to delivery. His work ethic culminates with a proven track record of successful projects.
For the last 10 years, his focus has been on product development and business analysis, establishing requirements for products, articulating these to stakeholder groups and ensuring benefits are realised.
David has twenty years' experience leading digital transformations and developing new technologies and products.
He comes from a technical background in software engineering and academic research which is a foundation for providing consultancy and leadership with a passion for innovating solutions through technology. David has a special interest in interoperability in healthcare and has successfully led and delivered programs and projects in many healthcare sectors and providers across the UK and internationally.
Most recently David has led the successful inception, development, and delivery of several interoperability standards for the NHS as well as creating and implementing the vision that became the Booking and Referral Standard. This vision is helping to establish a new blueprint for developing and delivering interoperability standards to the NHS.
Dylan has more than 19 year's experience, and has honed his expertise within the healthcare sector.
Dylan has spent much of his career focusing on software development and healthcare technology to enhance patient care. He possesses a fervent commitment to quality, innovation and interoperability. He can adeptly bridge the gap between business and technical aspects, boasting a keen commercial acumen and strategic mindset. This is complemented by strong technical prowess for detailed discussions. He is a dynamic team player that thrives in collaborative and autonomous environments. He has delivered tailored solutions across diverse healthcare sectors in the UK and globally.
In recent years, Dylan has been instrumental in analysing present and future requirements for the NHS. Notably, playing a key role in implementing a new standard across the NHS to facilitate standardised booking and referrals among various healthcare settings, collaborating closely with NHS England.
Leigh has worked in the Health and Care sector since 2010 leading to a focus on designing and implementing innovative solutions that streamline processes and improve outcomes.
With the solid foundation of an early support background, solving problems is second nature for Leigh. This has evolved into the need to understand the intricacies of a problem to best determine an effective solution. Whether it's architecting scalable infrastructure, integrating disparate systems, or designing applications with a user-centric approach, he is dedicated to creating holistic solutions that empower healthcare providers, improve patient care and ensuring those solutions are successful throughout their life cycle.
Paired with years of experience, from supporting healthcare professionals on the frontline to redesigning platforms to increase productivity and resilience, his tenacious work ethic has consistently delivered.
Through a combination of Business Analysis and Technical Architecture Leigh can fill a myriad of technical and analytical roles within a team.
This privacy notice for Plexus Digital Ltd. describes how and why we might collect, store, use, and/or share your information when you use our services, such as when you: visit our website.
1. WHAT INFORMATION DO WE COLLECT?
We do not collect sensitive information, and we do not knowingly collect information from people less than 18 years old. The information that we do collect is as follows: a. Information automatically collected. Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics and location - may be collected automatically when you visit our website. This information does not reveal your specific identity (like your name or contact information). This information is primarily needed to compile statistics about how our website is being found and used, and also to maintain the security and operation of our services.
In all cases, the data collected is only the minimum required to conduct our business in a way that has a valid legal basis (see below).
2. HOW DO WE PROCESS YOUR INFORMATION?
Technical data that is automatically collected may be used by us to analyse how the website is being found and used, and to evaluate the effectiveness of our marketing campaigns. It is not used by us to build a personal profile.
3. HOW DO THIRD PARTIES PROCESS YOUR INFORMATION?
Although we do not use automatically collected visitor data to build a personal profile on you or identify you personally, Google, which provides the analytics service that collects the data, will do this. If you are logged into a Google account on your device, it will associate your data with the identity details that you have given to Google. What is done with that data will depend on the preferences you have expressed in the privacy settings of your Google account. If you are not logged into a Google account, the data will be associated with a unique identifier given to your browser or device.
For further details about how Google uses your data please see Google's privacy policy and this statement about Google Analytics Privacy.
4. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we will always rely on one of the following legal bases to collect and process your personal information:
Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
Performance of a contract. We may process your personal information when we believe it is necessary to fulfil our contractual obligations to you, including providing our services or at your request prior to entering into a contract with you.
Legitimate interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: Analyse how our services are used so we can improve them to engage and retain users Evaluate our marketing activities
Legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
5. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your data with third-party vendors, service providers, contractors, or agents ('third parties') who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. They commit to protect the data they hold on our behalf. The categories of third parties we may share personal information with are as follows: Data Analytics Services
We do not sell your data to third parties or allow third parties to contact you without your permission.
We may also need to share your personal information in the following situations: Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
A cookie is a small file that might be placed on a computer or similar device when you visit or interact with a website. We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information about visitors to our website.
The following table indicates which cookies we are using and what they do.
Cookie
ID
Purpose
Google Analytics
_utma
Google Analytics
Google Analytics
_utmb
Google Analytics
Google Analytics
_utmc
Google Analytics
Google Analytics
_utmz
Google Analytics
These cookies are used to collect information about how visitors find and use our site, which we use to help improve it. Cookie warning cc_cookie_accept This simply stores your acceptance of the warning about cookies on the website home page. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to reject cookies or install a browser extension to reject cookies. Your browser will also have a tool to remove cookies that have already been set. If you choose to remove cookies or reject cookies, this could affect the functionality of parts of our website. To opt out of interest-based advertising by Google, see the privacy preferences in the settings of your Google account.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
8. IS THE INFORMATION ACCURATE AND UP TO DATE?
We are legally obliged to ensure that the information we have on record is accurate and up to date. If your details have changed since we were last in touch with you, you are kindly requested to notify us of the new details so we can update our records.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organisational security measures to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.
10. BREACH NOTIFICATION
If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In the European Economic Area (EEA) and the United Kingdom (UK), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by using the contact details provided below to contact us. We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the UK and you believe we are unlawfully processing your personal information, you also have the right to complain to the Information Commissioner's Office. You can find their contact details here: https://ico.org.uk/make-a-complaint/. If you are located in the EU and want to make a complaint, see this list of European Data Protection Supervisors. If you are located in Switzerland, here are the contact details of the Data Protection Commissioner. Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided below. However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information where there are lawful grounds other than consent.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), David Ruddy, by email at [email protected], or by post to:
50 Seymour Street, London, England, W1H 7JG
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